TERMS & CONDITIONS


Payment
Customers may pay by using their credit or debit card. Cards accepted include MasterCard / Visa / Visa Delta / Visa Electron / Visa Purchasing / JCB / Solo / Switch. Goods will not be delivered until the Customer's funds that have been paid to Seamsystemic Ltd. have cleared in full.

All payments are processed through Paypall secure on-line transactions.PayPal protects your financial information with industry-leading security and fraud prevention systems. Please refer to for further information on Customers payment transaction and protection information: https://www.paypal-marketing.co.uk/safetyadvice/ProtectionForBuyers.htm

Order Notes
Please note that all transactions will be carried out in pounds Sterling (GBP £). Please note that where your order costs are shown in currencies other than Sterling that the figures are as a guide. They are generated by an online live currency exchange calculator, but your card issuer may use a slightly different exchange rate to convert your order from Sterling. Please check with your card issuer for more details on their charges and rates.

Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale', as a result, Seamsystemic Ltd. reserves the right to decline orders for bulk or high value purchases.

Delivery & Merchandise Shipping
We offer delivery to many countries around the world as indicated on the order form. Orders are processed within 4 hours during office hours. Orders received before 16:00GMT will be shipped the same day. Orders received after this time will be shipped the next working day. Please note that orders received past 16:00 on a Friday, will be shipped the following Monday.

Taxes & Duty
Prices on DePLOY merchandise include UK VAT (Value Added Tax) for all European Union (EU) customers. For customers outside the EU, DePLOY will deduct UK VAT where applicable. International orders (outside EU) are exclusive of duty and custom charges. Customers may be subject to import duty payment demand by his/her national authorities on goods delivered. DePLOY regrets that it is unable to refund import duty and local sales taxes to non-EU for any returns.

Shipping Prices
Shipping prices are based on goods in small package courier bags with up to 2kg in weight.
UK & Ireland: £12.50, 1-2 days

Northern/Western Europe: £20.00, 2-3 days
Rest of Europe: £25.00, 2-3 days
USA & Canada: £30.00, 4-5 days
Rest of world: £35.00, 4-5 days

Order Tracking:
You can check the current status of your shipment by calling our DePLOY workshop +44(0)20.7935.2613 during the GMT hours of 10.00 and 18.00. DePLOY will track your merchandise delivery status for you and email you with its status with a UPS tracking number. DePLOY will store a record of your transactions for a minimum of one year. Please note that only a record of your transaction is kept on the website, your credit card details and delivery details are not held on our site.

Returns Policy & Guarantee
DePLOY strives to achieve the best possible quality and a personal service. Each garment is thoughtfully designed, responsibly produced, and carefully checked prior to sending. DePLOY accepts returned merchandise that is in the same condition as at time of our release. We advise that customers check garments upon receipt and before removing the tag. Once the tag is removed, customers may only return the item if the merchandise is found to have a production fault. DePloy will not accept returns for items that have been worn or with tags removed.

Customers must notify DePLOY of any returns via email confirmation (found on your invoice and email confirmation), stating reason for return. Non-faulty goods must be returned within 14 days of receipt with a completed form to qualify for a refund. All packing and postage costs for non-faulty return or exchange items must be paid for in full by the customer. This does not affect your statutory rights. 

DePLOY will not accept returns outside the above time frame. Merchandise should be returned to the address below with purchase reference number written clearly on the box used for the return. The Purchase Reference Number will be checked against returned merchandise upon receipt by DePLOY. Upon the receipt and quality check of the returned merchandise, DePLOY will refund customers on his/her credit card used for the original purchase within 2 days. The refund will compose of the full value of the items returned including UK sales taxes, if this was paid for in the original purchase, and excluding delivery costs. More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm

Returns address: DePLOY Online Sales Return, 34 Thayer Street, London W1U 2QX. 

Website Terms of Use
All the information on this website is intended for guidance only. The website is regularly updated. Products and prices are subject to change without notice. Seamsystemic Ltd. owns the copyright for all materials on this site.

You shall not use this site for any purpose that is unlawful or by any means prohibited under this Terms & Conditions. You shall not use this site in any manner, which may harm Seamsystemic Ltd. or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Copyright
All contents and information on this site without limitation including text, graphic and images, are the property of Seamsystemic Ltd. or the property of each supplier’s respective owners, and are protected by United Kingdom copyright laws.

Trademarks
All trademarks that appear on this site are the property of DEPLOY demi-couture / Seamsystemic Ltd. or of each supplier’s respective owners.