INTRODUCTION

DEPLOY is committed to protecting your personal information. It’s your information and we respect that. Our Privacy Policy gives you detailed information on when and why we collect your personal information, how we use it and how we keep it secure. This Policy also sets out your right to request that we delete, update, transfer or provide you with access to your personal information.

This Policy should be read alongside our Terms & Conditions . Please also note that this Privacy Policy only applies to personal information obtained by us – not information collected from your interactions with third parties.

Who we are & how to contact us

The sites (including Showroom, Events, Popups and Website) and our Services (e.g. Personal Shopping, Alterations, etc.) are operated by Seamsystemic Ltd. trading as DEPLOY. If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us by sending an e-mail to dataprotectionofficer@deployworkshop.com.

Seamsystemic Ltd. (trading as DEPLOY) is a UK (Co. Reg. No: England & Wales 5325881) and has its registered office at 338 City Road, London EC1V 2PY

How we collect your personal information

Generally, we collect your information when you decide to interact with us. This could include purchasing online, over the phone, in person, at a DEPLOY event or pop up or when you sign up to receive emails from us. We also look at how customers use our website, so that we can offer the best possible experience.

We collect information in a number of ways which are listed below:

The types of information we collect

We only collect the information that’s necessary to carry out our business, provide the particular service you’ve requested and to keep you up to date about all the latest exciting DEPLOY news and events.

Information we obtain directly from you when you interact with us range from the following:

*When visiting our website we may collect an automatically populated IP address. An IP address is a unique number which allows a computer, group of computers or other internet connected device (such as your mobile or tablet) to browse the internet. We may also record the time and date of your visit, the pages that were requested, the referring website (if provided) and your internet browser version.

**For further information about Cookies and how DEPLOY uses them, please read our Cookie Policy.

Information we obtain independently from you:

Your information may be shared with us by independent organisations, for example other organisations that DEPLOY has worked with. These independent organisations will only do so when there is a lawful basis to do so. You should check their Privacy Policy when you provide your information to them, to understand fully how they will process and safeguard your data. These independent organisations may include:

Third party organisations.

We may combine information you have given to us with additional information made available from / shared with us by external sources. This will only be done when we both have a lawful basis to do so.

Information updates.

From time to time we may screen our database against recognised data files such as National Change of Address file to help us keep our database up to date.

Social media.

Depending on your settings or the privacy policies for social media and messaging services like Facebook, Pintrest, Instagram, WhatsApp or Twitter, you may give us permission to access information from those accounts or services.

Information available publicly.

We may include information found in places such as Companies House and information that has been published in for example articles/ newspapers / online.

Ensuring your personal information is only used where lawful

In order for our use of your personal information to comply with applicable data protection law, that use by us needs to fall under at least one of the specific lawful reasons that are set out in applicable data protection law. Examples of these lawful reasons include our use of your personal information being necessary for the purchase of goods or services, or for compliance with a legal obligation.

Where your personal information is completely anonymised, we do not require a legal basis to use it as the information will no longer constitute personal information that is regulated under data protection laws. However, our collection and use of such anonymised personal information may be subject to other laws where your consent is required.

Where your personal information is not in an anonymous form, we will have a lawful reason to use your personal information in such a way to ensure that we provide the very best products to you and our other customers.

Why we collect your personal information and how we use it

At DEPLOY we like to get to know our customers personally so we can provide you with extraordinary service and experiences. We use information about you in a number of ways, including providing services that you have requested, offering you a personalised experience and informing you about special events or exciting DEPLOY news. We might also use the information we have to contact you about any information we might need to process your orders, returns or queries.

To carry out our business and to provide a service or carry out a contract with you:

Where we have your consent:

Where we have justifiable reason (legitimate interest):

The Privacy and Electronic Communications Regulations (PECR)

Where we have collected your contact details in the process of a sale (or negotiations of a sale) either in store or online, of a product or service, DEPLOY will have PECR compliant permission to send you email marketing. We will only send you emails to let you know about DEPLOY products and services.

You will be able to say no to receive these emails when we first collect your contact details and you will be able to unsubscribe in every subsequent communication from us.

Sharing your information

We use third party platforms to manage and deliver customer relationship management (CRM); email marketing campaigns; online advertising, customer analytics, events; booking of appointments, fulfillment of orders, delivery, returns, refunds, IT services; etc. In providing the services, your personal information will, where applicable, be used by the service provider on our behalf.

We will check any third party that we use to ensure that they can provide sufficient guarantees regarding the confidentiality and security of your personal information. We will have written contracts with them which provide assurances regarding the protections that they will give to your personal information and their compliance with our data security standards and international transfer restrictions.

Business administration and legal compliance

In certain circumstances, we share and/or are obliged to share your personal information for business administration and legal compliance purposes with third parties outside the DEPLOY Group.

We may use your personal information in connection with a business transition (such as a merger, acquisition by another company, or a sale of all of or portion of our assets), to enforce our legal rights and or to protect the rights of third parties and it is in our legitimate interest to do so. In such instances it will be necessary to share your personal information with external professional advisors such as lawyers and accountants, or insurers or financial institutions.

We may use your personal information for legal compliance purposes and to enforce our legal rights. In such instances it will be necessary to share your personal information with external parties such as administrative authorities (HMRC), police and public prosecutors or to comply with a court order. It is our legal obligation to do so.

How can I unsubscribe from marketing communications?

We would obviously be sad to say goodbye, but if at any point you do not wish to hear from us there are a number of ways you can unsubscribe.

These are as follows:

The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and DEPLOY does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal details to these websites.

Our use of cookies and similar technologies

Our website, app and emails contain certain cookies, pixels, records and other technologies of which you should be aware.

Third party links and services

Our website and emails contain links to third party websites and services. Please remember that when you use a link to go from our Sites to another website or you request a service from a third party, this Privacy Policy no longer applies.

Your browsing and interaction on any other websites, or your dealings with any other third party service provider, is subject to that website’s or third party service provider’s own rules and policies.

We do not monitor, control, or endorse the privacy practices of any third parties.

We encourage you to become familiar with the privacy practices of every website you visit or third party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices.

This Privacy Policy applies solely to personal information collected by us through our Service and does not apply to these third party websites and third party service providers.

Children

We do not knowingly collect Personal Data from children under the age of thirteen (13). If you are under the age of thirteen (13), please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data through the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to us through the Services, please email us dataprotectionofficer@deployworkshop.com and request that we delete that information from our databases.

How long do we keep your personal information for?

We keep your personal information in line with our company retention policy. We only retain information for as long as it is required.

Confidentiality and security of your personal information

We are committed to keeping the personal information you provide to us secure and we will take reasonable precautions to protect your personal information from loss, misuse or alteration. We do not sell your personal information for any purpose.We have implemented information security policies, rules and technical measures to protect the personal information that we have under our control from:

All of our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of our Services.

How to access your information and your other rights

You have the following rights in relation to the personal information we hold about you:

Changes to this privacy policy

We may make changes to this Privacy Policy from time to time.

To ensure that you are always aware of how we use your personal information we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. We will notify you by e-mail of any significant changes. However, we encourage you to review this Privacy Policy periodically to be informed of how we use your personal information.

Cookies

DEPLOY cookies policy

Last updated: 21.05.2018

DEPLOY ("us", "we", or "our") uses cookies on deployworkshop.com (the "Service"). By using the Service, you consent to the use of cookies. Our Cookies Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third party to recognize you and make your next visit easier and the Service more useful to you. Cookies can be "persistent" or "session" cookies.

How ​DEPLOY uses cookies

When you use and access the Service, we may place a number of cookie files in your web browser. We use cookies for the following purposes:

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

Essential cookies: We may use essential cookies to authenticate users and prevent fraudulent use of user accounts. For the full disclosure section, including all types of cookies (from essentials to advertising cookies), create your own Cookies Policy.

Third party cookies: In addition to our own cookies, we may also use various third party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies?

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can you find more information about cookies?

You can learn more about cookies and the following third party websites: